At NS Fashion, customer satisfaction is important to us. Please review our Refund & Return Policy carefully.

1. Return Eligibility

We accept returns only if:

The product is defective, damaged, or incorrect


2. Non-Returnable Items

The following items are not eligible for return or refund:

Products damaged due to customer misuse

3. Return Process

To request a return, contact us in front of the delivery person with your order number and clear photos/video of the issue.

If you don’t want to keep the parcel, then return it to the same delivery person on time

4. Refund Policy

Refunds are applicable only after we receive and inspect the returned product.

Approved refunds will be processed within 3-5 working days.


5. Exchange Policy

Exchanges are subject to product availability.

You can take any available products.

6. Shipping Charges

Delivery charges are non-refundable.

Return shipping cost may be borne by the customer unless the error is from NS Fashion.

7. Contact for Returns & Refunds

For any return or refund-related queries, contact us at:

NS Fashion
📧 Email: nsfashionbd247@gmail.com
📞 Phone: +8801876809083